If you change your mind about an order you placed, please cancel your order within ONE (1) day following the date the order is placed. All our framed pictures are printed and framed to order. So costs need to be incurred to begin the printing and framing process very soon after your order is placed. Unfortunately, no orders can be cancelled more than 1 day after they are placed. We apologize for any inconvenience.
RETURN POLICY
If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase. To be eligible for a return, please be sure that:
The order was placed in the last 30 days
The product is in its original packaging
The product isn't used or damaged
You obtain a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
PLEASE NOTE: Because our framed pictures are custom made to order, and because there are certain fixed costs of labor and materials to create custom framed products that cannot be reclaimed if a product is returned (i.e. all prints are custom made and cannot be reused if returned, labor cost to frame must be incurred, etc.), all returns will be subject to a restocking fee.
Once you receive your RMN, please send the product in its original packing, insured, with the RMN number to:
Snapshots of the Past Returns, c/o PPF, 1350 MINERAL SPRING AVE, PROVIDENCE, RI 02904-4629 US
SHIPPING CHARGES
Shipping charges on your order are non-refundable.
You are responsible for paying the costs of return shipping and for the risk of loss or damage to the product upon returning a product to us. Please provide us with the tracking number once you ship your return.
DAMAGED ITEMS
If you received a damaged product, please notify us immediately for assistance.
